Bissell Complaint

Bissell Complaint

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Don't buy a Bissell carpet shampooer - Bissel Pro Heat Carpet Cleaner 8910W07247c


I bought a Bissell pro-heat carpet shampooer, and it stopped working after 3 uses. I exchanged it for another one at Walmart, and a year later it isn't working. Walmart no longer exchanges or refunds money for Bissell shampooers. I called Bissells customer service, and the problem was more than a trouble shooting problem that could be fixed on the phone. I was given a repair service for my location, called them, they said they have a flat rate charge for fixing Bissells because they continue to break over and over, and the repair people cannot work for free. I asked what I should do, he said don't ever buy a Bissell.


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Comments


Jack213 says: (4 years ago)
 0
I bought a Proheat Bissell Rug Shampooer Model 8920 on April 3, 2010 from WalMart. I brought the shampooer to the Philippines and the roller motor stopped working when it became entangled in the rug fringe for about 10 seconds. Bissell states on their website that they would contact me within 24 hours. Still no call - 4 days later.




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